Pauli Antoine

Image and Etiquette Archon

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Putting the Carte before the Course

April 3, 2011 by pauliantoine

Putting the Carte before the Course

Here’s how to create the proper table setting for the type of meal served and the style of service.   By Pauli Antoine   "Putting the Carte before the Course" is a classic crossword clue. The answer: MENU. The word "menu," derives from the Latin "minutus" or something small.  In French, it ... View Post

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Enderun Colleges, MARK FLORO, Restaurant 101, SERVICE ETIQUETTE & PROTOCOL, TABLE SETTINGS

The Titanium Rule to Haute Etiquette

March 3, 2011 by pauliantoine

The Titanium Rule to Haute Etiquette

Achieve fine-dining service standards at the level of casual dining by understanding your customers and exceeding their expectations.    By Pauli Antoine       I am often asked whether the level of service should change depending on the type of restaurant, like fine service for fine dining and ... View Post

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Italliani's, Red Makati Shangri-La, Restaurant, SERVICE ETIQUETTE & PROTOCOL, Titanium Rule

How to Treat the Customer Like a King

January 3, 2011 by pauliantoine

How to Treat the Customer Like a King

The Three Kings in a Manger scene offers valuable lessons in service and respect.   By Pauli Antoine    When the Three Kings saw the Child Jesus, they bowed and fell on their knees. To show great respect for the King, they presented their gifts with warmth, sincerity and pride. Respect means ... View Post

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22 Prime, Customer is King, customer service, Discovery Suites, how to bow, how to greet, service etiquette

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Welcome


Pauli Antoine is an international expert on image and etiquette training, featured by Female Network as one of the “100 Amazing Filipinas 2013” for her dedication to the art and science of imaging and etiquette instruction. She is the Founder and President of Etiquette de Manille and Red Archon.
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